No matter what you call it, be it ecommerce, online transaction, Internet business or i-commerce, it all
refers to conducting business transactions on the Internet. With the latest technologies in place to safeguard
security and privacy, and the complete transaction being handled by specialized parties, both customers and
merchants are ensured peace of mind when transacting online.
Successful electronic commerce starts at RealWebs.com. Our resourceful technical support will assist you
every step of the way towards building your virtual storefront. One of the first decisions you need to make
is whether you need real-time payment processing. This will directly affect how you take orders online, the
kind of hosting plan you need and ultimately the cost of doing business online. Once you have made up your
mind, you are ready to take the next step. Regardless of the number or type of products/services you are
offering, certain steps are key to conducting online commerce. In order to speed up the process of setting
up an online business, it is advisable that you take the following steps concurrently.
- Obtain a merchant account
- Select a hosting plan from RealWebs.com
- Create a virtual storefront (i.e. a website that takes orders)
- Apply for a payment processing service
Obtaining a Merchant Account
A merchant account is essential in facilitating the transfer of funds from the customers' banks to your bank
via a payment processing service. RealWebs.com has partnered with Electronic Merchant Systems (EMS) to help you with setting up
merchant accounts and payment processing.
EMS - Known as the industry leader with unsurpassed customer service, EMS
provides quick approval, fast authorization and 100% uptime. They also offer multilingual merchant support.
If you need to set up a merchant account, please eMail us or use this link. If you have a merchant account already, then you
can proceed to select the hosting plan that best suits your needs.
Our technical staff will be happy to help you with any custom solutions you may need. eMail us at: eCommerceHelpDesk@RealWebs.com with any questions.
Hosting with RealWebs.com
We can provide access to SSL (Secure Socket Layer) using your own Secure Certificate or ours.
Information submitted by customers via a secure
form is encrypted en route to our servers. Besides SSL, our hosting plans support various features for you
to choose from. The plan you need is determined by how you prefer to receive orders and process payments.
Send us an eMail if you need more details.
Taking Orders/Building Catalogs
If you are just starting out to sell products/service online and do not have an extensive product line,
then you can take orders using form to eMail. Customers can place an order using the form on your website
and you will receive an eMail containing all the sales information for manual processing.
However, if your need exceeds what a simple order form can provide, then you should consider using a
catalog software.
RealWebs.com can work with you in a variety of ways to in integrating a shopping cart into your site.
Processing Payments
Online vendors can choose from an increasing number of gateways for real-time credit card, check payments
authorization and processing service.
Details of how they work can be found on the EMS web site.
